What They Say
What They Say
Entering the UK market with a new brand entity meant our selection of representation had to be aligned with our points of differentiation and had to immediately open doors to our targeted customer demographic at the very outset. This was no mean feat for anyone, and yet I can honestly say Sally and David not only met these expectations quickly, they far, far exceeded them. With Sally and David guiding us and building upon their intrinsic network and relationships, we achieved goals we hadn’t even set yet! Equally important, the working relationships we now have with the customers they have introduced to us very much resonate with own company culture and ongoing aspirations in the industry. Further proof, if any were needed, that they carefully and astutely ensure any collaboration is product market fit between both parties. That, to me, is a strong sign of an incredible representation company. The fact that both Sally and David are also the kind of people you would want to invite to any cocktail party just makes working with them even more enjoyable.
Paul LevrierDirectorAsia Concierge
I just wanted to say thank you to you all for the gorgeous lunches, beneficial introductions and incredibly useful product updates. I feel I’ve gained lot’s over the past month or so from you all - whether it’s intros to your Saranta portfolio, inviting me to meet with your partner clients, and Mark coming to the office to showcase properties we thought we knew but really needed the refresher. Plus generally picking your hugely knowledgeable brains… Huge thanks for the support.
Sally WaltersHead of SalesSteppes Travel
Carrier and I have partnered with Sally, Mark & David over many years through their previous and present companies. They’re professional, passionate and extremely knowledgeable of the tour operator and luxury travel agent market and command a lot of respect. Each of them are very well known in the luxury travel industry and when representing properties over the years, they not only get to know the properties, they also make time to get to know the individuals who work in them so their relationships they develop are deep & long lasting.
Raj MistryFormer National Partnerships ManagerCarrier
I have worked with Sal, David and Mark in their past roles and consider them to be three of my most valued contacts in the industry. Together they are an absolute powerhouse. They understand what it is we, as luxury travel agents, need from hotels to help facilitate bookings and then ensure the client’s expectations are exceeded. Having them on hand for help is invaluable to me. They are driven, professional and incredibly knowledgeable. If they’re representing a property it must be exceptional. Any luxury travel brand represented by Saranta is very lucky indeed.
Clare LevyOwner of Different Planet TravelTTG Luxury, Luxury Travel Designer of the Year 2018
We have enjoyed a long and successful partnership with Sally, Mark, and David, They are more than a representation company. They are an extension of our own sales and marketing resources and have successfully helped us position Iniala Harbour House, Malta & Iniala Beach House, Thailand in the UK. They consistently go the extra mile and have a thorough understanding of the luxury Market. Their ability to address our inquiries promptly and accurately demonstrated their in-depth understanding of the hospitality business. Moreover, their enthusiasm and passion for their work is truly infectious. They show genuine interest in our requirements and go above and beyond to ensure our satisfaction. Their proactive approach in suggesting personalised offerings showcased their commitment to delivering an exceptional guest experience.
Kyle Pace CumboDirector of SalesIniala Harbour House
Sal, Mark and David - what a dream team!!! Not only are they ridiculously knowledgeable and experienced as a unit - they are also some of the loveliest people in the industry. It is clear whenever I meet them the passion they have for what they do and just how hard they work for their clients and anyone who wants to sell their properties. No question is too small, or request too grand and I know that any client I send them will be looked after so well - it's beyond reassuring. LOVE LOVE LOVE working with them!!!
Molly BresnahanPartner & Luxury Sales Consultant360 Private Travel
We have worked with Mark for many years and his passion for luxury hotels and lodges is legendary. Why? Well in our view Mark packs all his passion into enthusiastic support for the properties he represents. He sees them through the prism of the paying guest and conveys the small touches, the personal elements and the points of difference into genuine opportunities which travel sales people can convey directly to their customers. As hoteliers you want someone who understands the vision behind your hotel and distils it down into an on-point compelling sales message….in our view that person is Mark Renshaw.
Simon LynchGlobal Sales & Product DirectorScott Dunn
David is the best! I have been working with him for the last ten years and he has always been so supportive of my clients and my business. He goes above and beyond for every booking I send to one of his clients and I trust him implicitly. I don't know what I would do without him.
Katie TerringtonPartner360 Private Travel
Sally is an exceptionally well rounded, talented professional who maintained excellent client business relationships, grew business many fold, grasped the marketing of several product groups appealing to different segments of the travel trade, was diligent, transparent and above all a person of high integrity. I would recommend her very highly.
Subhash ThakerFormer Vice President Sales and Marketing - UK & EuropeTaj Hotels
Seeing Sally & Diana join forces is a real wake up call to the travel industry. Wow! They are a fantastic duo and the ultimate team to work with.
Sally TurnerSales Director360 Private Travel
Diana is an exceptional partner to work with. With a high level of knowledge and qualifications, business insight, professionalism and integrity, she has been one of the most trustworthy and successful partners for Kudos. Working with her is a great experience: easy to reach and talk to, good communicator, team player, result oriented, with a great smile and sense of humour. Always available and effective, Di is an added value to every working environment.
Stathis ChristopolousFouding PartnerKudos Life Experiences
Sal is one of my most trusted contacts in the travel industry. She has opened doors to hotels and experiences that have been critically important to both my clients and my business as a whole. I know I can rely on Sal and Di to introduce my clients to the very best in the business and can recommend them wholeheartedly!
Suzy SmallDirectorMensos Concierge
I’ve worked with Sally for over 15 years, and her knowledge and professionalism has ensured that it was always an absolute pleasure. I’m delighted to be working with Sally and Diana at Saranta now, and this partnership has already proven to be a beneficial one.
Neil SealyHead of Trade SalesExsus Travel
It's rare that you come across someone as efficient as Di! She has an impressive ability to find new clients and contacts and cultivate them to develop a wonderful network around her. She is extremely dedicated and has such drive to complete tasks with thorough determination and always with a smile. I have been particularly impressed by Di’s ability to handle even the toughest clients—and effortlessly. That skill often takes years to develop among customer service professionals, but it seemed to come perfectly naturally to Di. It's always a joy to see Di's name pop up in your emails or on the phone, it’s a pleasure to work with her.
Alison RutherfordRegional Sales DirectorThe Dorchester Collection
Seeing Sally, David and Mark them join forces is a real wake up call to the travel industry. Wow! They are a fantastic trio and the ultimate team to work with. Their expertise, experience and knowledge in the industry, and every property they work with is second to none. Every client is passionately represented with enthusiasm, energy and professionalism. They DELIVER and they care - a true pleasure and delight to work with. I look forward to working with Saranta and booking our 360 PT clients to their represented properties in 2019. Oh and having some fun along the way too! Good luck lovely ladies, (although you do not need it!).
Sally TurnerSales Director360 Private Travel
I had the pleasure of working with Di across a number of unique, luxury properties for one of our luxury travel clients. Not only is she a complete delight to work with, Di has unending enthusiasm and energy and knows the luxury industry inside and out. She is an excellent ambassador for the properties she is representing and is at complete ease in any situation. She was engaging and entertaining while hosting media in France (not to mention a ton of fun as well!), and exhibited a tremendous depth of knowledge and an infectious passion for the properties during deskside visits with key media in NY and LA. Anyone would be lucky to have Di representing their brand to market with her professionalism, energy and impressive expertise. I’m grateful I had the opportunity to work with Di and I hope I get to do so again.
Sian ParryManaging DirectorThe Brandman Agency
Di has helped enormously with both raising the profile of my business in the UK, as well as ultimately generating revenue. She has a deep understanding of the luxury travel market, and also the specifics of luxury villa operations, and her extensive relationships in the travel trade have certainly opened doors for us. She has a great sense of humour, and it’s lovely work with someone that you have a connection with and that operates on a very personal, ‘human’ level and in a very can-do way.
